All By Myself

DVD

Videos

Awards & Endorsements

Testimonials

Sample Video Clip

Where to Purchase All By Myself Videos

Video Series Info

For Retailers

Press

All Rights Reserved © 2005 All By Myself, Inc. and Ladybug Productions
All By Myself, Inc. is doing business in the United States of America.

Customer Service

Welcome

Thank you for visiting our store.

Contacting the Customer Service Department

You can reach our customer service department by e-mail, telephone or regular mail. Our representatives are available to answer your phone calls during normal business hours. Please have your order confirmation number ready to assist us in serving you.

E-Mail Address:

info@allbymyself.com

Phone:

1-866-408-KIDS

Mailing Address:

All By Myself, Inc.
59 Washington St., #245
Santa Clara, CA 95050
US

Paying with Credit Card

We accept credit card payment for online orders.

Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.

Your credit card will not be charged until we ship the goods you ordered.

We accept the following payment types:
Visa^®
MasterCard^®
American Express
Discover^®
Electronic Check

The merchant name that will appear on your credit card statement is:
All By Myself, Inc.

Paying with Electronic Check

We accept electronic checks for online orders. Using an electronic check allows you to pay straight out of your bank account for your purchase, no credit card required. Electronic check offers the convenience of a paper check with the safety and speed of electronic payments – allowing you to receive your purchase faster than before. Your order will not be processed or shipped until your electronic check payment clears your bank. In general this process takes four to five business days. The charge for this order will appear on your bank statement as “WFeStore elec ck”.

Sales Tax

Tax for orders shipped to these states will have sales tax automatically added to the order total.

Shipments to the following states will be charged sales tax
California

Processing an Order

Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day.

All orders are shipped from:
All By Myself, Inc.
59 Washington St., #245
Santa Clara, CA 95050
United States

How to Change Your Order

We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.

Customer Service Email Address: info@allbymyself.com

Order Status

Customer Service Email: info@allbymyself.com

Promotional Mailings

We will notify you of any upcoming promotions and specials that may interest you. If you do not wish to receive these notifications, please make sure to check the box that reads: “Check this box if you do not wish to receive special promotional mailings”. If for some reason you forget to do this you can have us remove you from our mailing list by emailing us at our customer service email address. For more information about our privacy policies click on the Privacy Policy hyperlink below.

Customer Service Email: info@allbymyself.com

PRIVACY POLICY

Returns and Exchanges

If you have received damaged, defective or incorrectly shipped merchandise contact our customer service department immediately.

Contact:

E-mail address:

Phone:

Shipping and Handling Rate Tables

During the checkout process you will be asked to select a shipping method. The following tables show the shipping and handling rates for all methods and regions that we support.


Shipping/Handling Rate Table
Domestic USPS
Orders between	and	Pay
$0.00	$20.00	$3.95
$20.01	$40.00	$4.95
$40.01	$65.00	$7.50
$65.01	$80.00	$9.95
$80.01	$100.00	$11.95
$100.01	$150.00	$12.95
$150.01	$200.00	$14.95
$200.01	any amount	$18.50

All orders are shipped from:
All By Myself, Inc.
59 Washington St., #245
Santa Clara, CA 95050
United States

To obtain the status of an order, enter the tracking number and click Go!.


	[Home][PRIVACY POLICY] [Security] [Customer Service] [Shopping Cart][Account Status] [Company Info] [Help]