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Customer Service Policy
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Welcome |
| Thank you for visiting our website. |
Contacting the Customer Service Department |
| You can reach our customer service department by e-mail, telephone or regular mail. Our representatives are available to answer your phone calls during normal business hours. Please have your order confirmation number ready to assist us in serving you. |
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| E-Mail Address: |
info@locarbrecipes.com |
| Phone: |
866-872-4343 |
Paying with Credit Card |
We accept credit card payment for online orders.
Please provide the “bill to” address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the “Bill to” information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the “Bill to” information or the information does not match the address information on file.
Your credit card will not be charged until we provide the goods or services you ordered. |
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We accept the following payment types:
Visa®
MasterCard®
American Express
Discover®
Electronic Check
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The merchant name that will appear on your credit card statement is:
LoCarbRecipes.com |
Paying with Electronic Check |
| We accept electronic checks for online orders. Using an electronic check allows you to pay straight out of your bank account for your purchase, no credit card required. Electronic check offers the convenience of a paper check with the safety and speed of electronic payments – allowing you to receive your purchase faster than before. Your order will not be processed until your electronic check payment clears your bank. In general this process takes four to five business days. The charge for this order will appear on your bank statement as “WFeStore elec ck”. |
Processing an Order |
| As soon as your credit card is processed, we will automatically direct you to a webpage where you can access the items ordered. |
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Order Status |
| Customer Service Email: info@locarbrecipes.com |
Refunds |
| We offer a 30 Day Money Back Guarantee. If you are not 100% Satisfied with your purchase, simply let us know and we will refund your purchase price. |
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| Return Policy: |
| 30 Day Money Back Guarantee. |
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| Phone: |
866-872-4343 |
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