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Store Policies
Paying with Credit Card
We accept credit card payment for online orders.
Please provide the "Bill to" address exactly as it appears on your credit card billing statement. During our online real time authorization process we will validate that the "Bill to" information you provided matches the information on file with your credit card issuing company. The processing of your order may be delayed if we cannot verify the "Bill to" information or the information does not match the address information on file.
Your credit card will not be charged until we provide the goods or services you ordered.
We accept the following payment types: Visa® MasterCard® American Express Discover
The merchant name that will appear on your credit card statement is: Z MAX #00002
Sales Tax We collect sales tax in the following states. Tax for orders shipped to these states will have sales tax automatically added to the order total.
Shipments to the following states will be charged sales tax:
Illinois North Carolina
Processing an Order Your order of in-stock merchandise will be shipped based on the time frame associated with the method of shipment selected at the time of check out. Orders received on weekends and holidays will be processed on the next business day. If you order cannot be shipped within 30 days of the date of your order, you will be given the option to cancel your order.
All orders are shipped from: zMAX Distribution Center 5283 Highway 49 South Harrisburg, NC 28075 United States
How to Change Your Order We process your orders very quickly. If you find that you have made an error in your order, please notify us immediately by e-mailing us at the following e-mail address. If your order has not yet been processed, we may be able to correct it. However if the merchandise has already been shipped, we will be unable to modify any portion of your order.
Customer Service Email Address: ssmith@zmax.com
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